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CUSTOMER CARE

If you have any questions or requests

Please feel free to contact us.

Inquiries by phone

098-863-7819

Inquiries by email

info@kainanhanawa.com

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FAQ

How many days will the item arrive?

It will be delivered 3 days after your order.

Pots such as Phalaenopsis orchids and foliage plants

It will be delivered one week after your order.

Early delivery is possible depending on the availability of stock.

Please contact us by phone.

What kind of payment method do you have?

The payment method is credit card payment or bank transfer.

How much is the shipping cost?

All prices include shipping.

Can I purchase from overseas?

We also accept orders from overseas.

Please order from the product page.

Can I return it?

Please note that we do not accept returns in principle.

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